1. Introduction

Welcome to CBuy Stores (“CBuy Stores,” “we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting the personal information you share with us when using our website, mobile platforms, products, and services.

This Privacy Policy explains how we collect, use, process, store, disclose, and protect your information when you access or use our services. By visiting or using CBuy Stores, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect personal and non-personal information from users in various ways, including when users register an account, place an order, subscribe to newsletters, contact support, or interact with our platform.

A. Personal Information

The personal information we may collect includes:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment details
• Order history
• Account login credentials

B. Technical & Usage Information

We may automatically collect:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited and browsing activity
• Cookies and analytics data

C. Transaction Information

Information related to:

• Purchased products
• Payment confirmations
• Delivery status
• Refunds and returns

3. How We Use Your Information

We use collected information to:

• Process and fulfill orders
• Provide customer support
• Improve website performance and user experience
• Communicate order updates and promotional offers
• Personalize product recommendations
• Prevent fraud and unauthorized activities
• Comply with legal obligations and regulations

We may also use your information for internal analytics, business development, and service optimization purposes.

4. Payment Security

CBuy Stores does not store complete payment card information on its servers. Payments are processed securely through trusted third-party payment gateways that comply with industry-standard security protocols.

We take reasonable measures to ensure that your payment information remains protected during transactions.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Enhance browsing experience
• Remember user preferences
• Analyze traffic and user behavior
• Improve website functionality and marketing performance

Users may choose to disable cookies through browser settings; however, some features of the platform may not function properly as a result.

6. Sharing of Information

CBuy Stores does not sell, rent, or trade users’ personal information to third parties.

However, we may share information with:

• Payment processors
• Delivery and logistics partners
• Website hosting providers
• Customer service tools
• Legal authorities where required by law

All third-party service providers are expected to maintain confidentiality and security standards consistent with applicable regulations.

7. Data Protection & Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against:

• Unauthorized access
• Alteration
• Disclosure
• Misuse
• Loss or destruction

Despite our efforts, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. User Rights

Depending on applicable laws in your jurisdiction, users may have the right to:

• Access personal information we hold about them
• Request correction of inaccurate information
• Request deletion of personal data
• Withdraw consent for marketing communications
• Request limitation of certain processing activities

Requests may be submitted through our official support channels.

9. Third-Party Links

Our website may contain links to external websites or services operated by third parties. CBuy Stores is not responsible for the privacy practices, policies, or content of third-party websites.

Users are encouraged to review the privacy policies of any external websites they visit.

10. Children’s Privacy

CBuy Stores does not knowingly collect personal information from children under the age required by applicable law. If we become aware that such information has been collected without proper consent, we will take appropriate steps to remove it.

11. International Data Transfers

As a global and cross-border e-commerce platform, user information may be processed or transferred across different countries where our partners or service providers operate.

We take reasonable steps to ensure that such transfers are handled securely and in accordance with applicable data protection laws.

12. Marketing Communications

Users may receive promotional emails, newsletters, and marketing communications from CBuy Stores. Users may opt out of these communications at any time using the unsubscribe option provided in such messages.

13. Data Retention

We retain personal information only for as long as necessary to:

• Provide services
• Fulfill legal obligations
• Resolve disputes
• Enforce agreements and policies

When data is no longer required, reasonable steps are taken to securely delete or anonymize it.

14. Changes to This Privacy Policy

CBuy Stores reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes become effective immediately upon publication on the platform.

Users are encouraged to review this policy periodically to remain informed about how their information is protected.

15. Contact Information

For questions, concerns, or requests regarding this Privacy Policy, please contact:

CBuy Stores Support Team
Email: info@cbuy.store
Website: https://cbuy.store

Response Time: 24–48 Business Hours

16. Consent

By accessing or using CBuy Stores, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to the collection and use of your information as described herein.

Final Statement

CBuy Stores is committed to maintaining transparency, trust, and responsible data handling practices. Protecting our customers’ privacy remains an essential part of delivering a safe, secure, and reliable shopping experience.